I manage paralegals in a large corporate law office and worked with Mark Daly as a professional coach and gained valuable insights during our 12 sessions. I worked on some conflicts I was recently experiencing, and learned how to adjust and tailor my communication style based on understanding other people’s personality styles. I never felt judged for my mistakes, and we spent time looking at my reactions and risks that were mostly unconscious. I learned how to improve my listening, and how to ask for hard feedback. Mark provided helpful suggestions on how to improve my meetings and more effectively deal with direct reports and firm leadership. Additionally, I learned new tools to keep me feeling positive in the face of stressful demands. This has been a great learning experience and I highly recommend Mark Daly as a professional coach.